Shipping policy
We're proud to offer free shipping!
All orders are handled and shipped from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons.
We process orders Monday to Friday. Orders are processed within 1–4 business days of the order date and shipped the day after processing. Please note that we do not ship on weekends.
Once your order has been placed, we cannot cancel it. If you need to change your delivery information, please contact us as soon as possible. Once the order has been processed, we will not be able to make any changes.
How long will it take to receive my order?
Once you place your order, please allow 1–3 business days for processing. After that, delivery time depends on your location. Please note that due to COVID-19, orders may be delayed to ensure maximum safety. Estimated delivery times by country:
- Europe: 3–10 business days
- USA: 7–15 business days
- Canada: 7–16 business days
- Central America: 10–25 business days
- Australia / New Zealand: 10–26 business days
- Other countries: 11–30 business days
In exceptional cases, an order may take longer than usual, up to 40 business days. If you experience any unusual delay in the delivery of your order, please contact our customer service and we will be happy to help you resolve any issue.
Thank you for your understanding and patience during these difficult times. We strive to give you the best possible shopping experience. We will provide you with a tracking number so you can follow the status of your order in real time and stay informed about its delivery.